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My Company Culture

As a Person in Recovery, I Understand the Human Experience Differently

  • Writer: Leah Schneider, MS
    Leah Schneider, MS
  • 6 days ago
  • 4 min read

As a person in recovery, I understand the human experience differently.


Not better. Not with more compassion than someone who came up another way. Differently. In a specific, hard-earned way that I did not fully understand until I was sitting in a leadership role and realized that everything I knew about building community — real community, the kind that holds people — I had learned in a church basement before I ever stepped into an office.

 

What the Traditions Taught Me That Leadership Manuals Never Could


The Twelve Traditions of recovery are not widely read outside the rooms. They were written to guide how groups function — how they stay unified, how they avoid the accumulation of power in individual hands, how they protect the collective from the ego of any one person.


The First Tradition says something like this: common welfare comes first. The success of the individual depends on the unity of the whole.


I read that for the first time when I was not yet thinking about organizations or leadership or workforce culture. I was thinking about survival. About whether I could stay. About what it meant to belong to something larger than my own pain.

And something landed in me that I have never been able to unfeel.


The success of the one depends on the unity of the whole.


That is not a leadership philosophy. That is a lived truth, learned by people who had nothing left but each other, who discovered that the only way any of them made it was if all of them were committed to something bigger than their individual story. That truth was forged in the most human of circumstances — people at the end of themselves, choosing community anyway.


I carried that into every organization I have ever led.

 

What Recovery Teaches About People


Recovery puts you in rooms with people you would not otherwise be in rooms with. That is one of its most underappreciated gifts. You sit next to someone whose life looks nothing like yours and you listen to them describe an experience that sounds exactly like yours. You learn, at a cellular level, that the human experience is more universal than our differences suggest.


That knowledge changes how you see a workforce.

When I look at a frontline worker who is struggling, I do not see a performance problem first. I see a person inside a system, responding to conditions. I ask what those conditions are before I ask what is wrong with the person. That instinct did not come from my master's degree. It came from years of watching people transform when the conditions around them changed — when they found community, when they felt held, when the environment finally communicated: you belong here and you are worth the effort.


Recovery taught me that people do not fail in isolation. They fail inside systems that were not built to hold them. And when the system changes — when it becomes genuinely safe, genuinely welcoming, genuinely committed to the welfare of every person in it — people change too. Not all of them. Not always. But often enough to know that the system is the variable worth examining first.

 

The Organizational Implication


Common welfare first. The success of the one depends on the unity of the whole.

In organizational terms, this means that individual performance cannot be separated from collective climate. You cannot expect your people to thrive inside an environment that was not built for thriving. You cannot hire for mission alignment and then place people in a climate that slowly drains the mission out of them. You cannot ask for individual excellence while neglecting the unity of the whole.


This is not idealism. It is mechanics. I have seen it play out in organization after organization — the ones that invest in collective climate produce individual outcomes that the ones focused only on individual performance cannot match. Because people do not operate in isolation. They operate inside systems. And the system is always doing something to them, whether leadership is paying attention or not.


The First Tradition understood this before organizational psychology had language for it. Common welfare comes first — not because individuals do not matter, but because individuals cannot flourish without the health of the whole. The two are not in competition. They are dependent on each other.

 

Why I Tell You This


I do not lead with my recovery identity in every room. There are contexts where it is not relevant, or where sharing it would shift the focus in ways that do not serve the work. I hold it carefully, the way you hold anything that is both deeply personal and professionally significant.


But I am telling you now because it is the most honest answer to the question I get asked most often: why do you see organizations the way you do? Why does your framework focus on climate and systems and collective conditions rather than individual performance and accountability?


Because I learned — before I learned anything else about leadership — that the success of the one depends on the unity of the whole. I learned it in a context that made it undeniable. And I have spent my entire career watching that truth play out in every organization I have touched.


The people who are leaving your organization are not failing. They are responding to a system. The question is what your system is doing to them — and whether you are willing to look at it directly enough to change it.

 

Recovery taught me to look directly at hard things.


That, more than any credential, is what I bring into this work.

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